Why is my breast pump losing suction?Updated 2 years ago

If you have owned your pump for more than 3 months, have you changed your accessories since the purchase of the pump? It is recommended that you change your accessories every 3-6 months.

Please try the following:

• Detach both “tubing” from the base of the pump and put 2 fingers on the ports where both tubing were attached.
• Now, turn on the pump and use the vacuum function (on the right-hand side of the control panel) to monitor the suction level.
• Change the vacuum level starting from the lowest level to the highest—can you feel the changes in the suction level as they occur?

If you did not feel a change in suction level, are all your accessories Spectra? are your duckbill valves attached to the flanges properly? (If yes, check your duckbill valves to make sure there are not damaged–no tears?  Does the valve opening (where your milk comes out) look closed when not in use?) Are your backflow protectors put on correctly?  (The membrane should be flushed against the shallow piece/lower cap (the piece that connects to the flange).  Make sure the lip of the membrane goes over the rim of the lower cap.  Fit the upper case (the piece that connects to the tubing) to it.) Is the silicone membrane moving (doesn’t over extend) when the pump is in use? Are your flanges the right size?

If you are still experiencing issues with the suction on your pump, please file a warranty claim with Spectra directly here.