Explore My Pump

Welcome to your new pump! Here you can find resources to help you get the most out of your new breast pump!

Breast Pumps

Questions about getting a breast pump through your insurance or need an update on your order? Check out our FAQs to find answers to frequently asked questions.

Resources

Resource library for important information regarding your breast pump.

Required Documentation

Does your insurance require a prescription or authorization for your order? If so, please email us a copy with your name and date of birth at [email protected] or via fax at (888) 506-2520.

Billing & Payment

Do you want to know how our upgrade fees are determined and how we calculate your copay or deductible?

Customer Service

What happens after we take your order? Do you need contact information to speak with one of our Customer Care representatives? Click here to learn more about our Customer Service team, our processes, and how we can help you.

Tricare

Do you want details about Tricare changes, or have questions about how Tricare works and how you can find out what's covered under your plan? These FAQs and answers may provide insight into your benefits and how you can use them.

Ordering

Would you like more information on how long this process typically takes, how to set up your online account, how to place your order, and more? Check out these FAQs and answers.

Shipping & Returns

Do you want to know what shipping methods are available? Have questions about our return policy? These questions and answers can help.

Affordable Care Act

Where can you find more information regarding the Affordable Care Act ? Here is a list of resources that can provide more information about the Affordable Care Act and provisions regarding breast pumps.

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