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FAQs

Where can I purchase spare parts for my Willow pump?

We recommend purchasing spare parts through the manufacturer directly. To shop spare parts for the Willow 3.0, please click here. For spare parts for the Willow Go, please click here.

Why is my breast pump losing suction?

Is there an issue with your breast pump? Willow Support is here to help! For troubleshooting and exercising your warranty, please click here.

How can I clean my breast pump?

Making sure your breast pump is clean and sterile is important! Willow has created resources to walk you through this. For the Willow 3.0, please click here. For the Willow Go, please click here.

How can I find my nipple size?

Willow created a tool to help! Please print the document attached to find the size of your nipple.